Terms of service

Last updated: March 11, 2026

Welcome to PuriFibre! The terms "we", "us" and "our" refer to PuriFibre. PuriFibre operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). PuriFibre is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 – Access and Account Registration

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide it. You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person. PuriFibre reserves the right to suspend or terminate accounts found to be in violation of these Terms.

Section 2 – Our Products

We have made every effort to provide an accurate representation of our products in our online store. However, colours or product appearance may differ from how they appear on your screen due to your device type and settings. We do not warrant that the quality of any products purchased will meet your expectations or be identical to depictions in our store. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction.

Section 3 – Orders

When you place an order, you are making an offer to purchase. PuriFibre reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until PuriFibre confirms acceptance and processes your payment. Please review your order carefully before submitting, as PuriFibre may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to our Refund Policy. You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

Section 4 – Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, or import charges. You agree to provide current, complete and accurate payment information for all purchases and to promptly update your account details so we can complete your transactions and contact you as needed.

Section 5 – Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 – Intellectual Property

All content on the PuriFibre website, including but not limited to trademarks, text, images, logos, graphics, product descriptions, video and audio, is owned by PuriFibre, its affiliates or licensors and is protected under Australian and international intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent. PuriFibre's names, logos, product and service names, designs and slogans are trademarks of PuriFibre and must not be used without our prior written permission. All rights not expressly granted herein are reserved by PuriFibre.

Section 7 – Acceptable Use / Prohibited Activities

You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to violate any applicable laws or regulations, to infringe upon intellectual property rights, to harass or harm any person, or to transmit false or misleading information. You also agree not to upload or transmit viruses or malicious code, collect or track the personal information of others, engage in spam or phishing activities, or use any automated tools, bots, scrapers, or agentic AI to access the Services without our prior written consent. We reserve the right to suspend or terminate your account at any time, without notice, if we determine you have violated any part of these Terms.

Section 8 – Third-Party Links and Optional Tools

The Services may contain links to third-party websites or provide access to third-party tools. We are not responsible for examining or evaluating the content or accuracy of any third-party websites or tools. Any use of optional third-party tools is entirely at your own risk. We are not liable for any harm or damages related to your access of third-party websites or your use of third-party tools or services. Please review all third-party policies carefully before engaging in any transaction.

Section 9 – Relationship with Shopify

PuriFibre is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with PuriFibre. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and PuriFibre, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with PuriFibre.

Section 10 – Privacy & Data Collection

All personal information we collect through the Services is subject to our Privacy Policy [LINK], and certain personal information may also be subject to Shopify's Privacy Policy. PuriFibre is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Because the Services are hosted by Shopify, information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in other countries. By using the Services, you acknowledge that you have read and agree to our Privacy Policy.

Section 11 – Feedback

If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish and distribute such feedback in any medium for any purpose, including commercial use. You represent and warrant that you own or have all necessary rights to any feedback you submit, and that your feedback will not violate any third-party rights or these Terms. We are under no obligation to maintain your feedback in confidence, pay compensation for it, or respond to it.

Section 12 – Errors, Inaccuracies and Omissions

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 13 – Disclaimer of Warranties

Except as expressly stated by PuriFibre, the Services and all products offered through the Services are provided "as is" and "as available" without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement. Nothing in these Terms is intended to exclude or limit any rights you may have under the Australian Consumer Law, including consumer guarantees that cannot be excluded by law.

Section 14 – Limitation of Liability

To the fullest extent permitted by Australian Consumer Law, PuriFibre, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, loss of data, or replacement costs, arising from your use of the Services or any products procured through the Services. Our liability for any claim relating to a product or order is limited to the value of that order.

Section 15 – Indemnification

You agree to indemnify, defend and hold harmless PuriFibre, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your access to and use of the Services.

Section 16 – Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia. You and PuriFibre consent to the exclusive jurisdiction of the courts of Australia for any disputes arising out of or in connection with these Terms.

Section 17 – Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following any changes constitutes your acceptance of the revised Terms. You can review the most current version of these Terms at any time on this page.

Section 18 – Contact Information

Questions about the Terms of Service should be sent to us at info@purifibre7.com.

PuriFibre: info@purifibre7.com
Suite 290, 1101 Hay St, West Perth, WA
ABN 83 682 910 345